Shipping policy
SHIPPING POLICY
All Shawty Fashion orders are sent with tracking via Australia Post. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please ensure your shipping address is correct before placing your order.
AUSTRALIAN SHIPPING
Standard Shipping
Estimated delivery: 2–7 business days
Shipping cost: FREE
Express Shipping
Estimated delivery: 1–3 business days
Shipping cost: $60 AUD
Delivery timeframes are estimates and begin once your order has been dispatched.
INTERNATIONAL SHIPPING
Standard International Shipping
Estimated delivery: 10–30 business days
Shipping cost: $40–$60 AUD, depending on the destination.
International delivery times may vary depending on the destination, local postal services and customs processing.
DUTIES, TAXES & CUSTOMS
International orders may be subject to customs duties, import taxes or other fees imposed by the destination country.
These charges are not included in your Shawty Fashion order or shipping cost and are the responsibility of the customer.
Shawty Fashion is not responsible for delays caused by customs or for additional charges imposed by customs authorities or local governments.
TRACKING
All orders include tracking. Once your order has been dispatched, your tracking details will be sent to the email address provided at checkout.
Please allow some time for tracking information to update after receiving your dispatch confirmation.
DELIVERY DELAYS
Estimated delivery times are provided as a guide and are not guaranteed. Delays may occur due to Australia Post, international postal services, customs, weather, peak periods or other circumstances outside our reasonable control.
RETURNS & REFUNDS
All sales are final. We do not offer refunds, returns or exchanges for change of mind, incorrect size selection or sale/discounted purchases.
If your item is faulty, damaged, incorrect or does not meet the consumer guarantees under Australian Consumer Law, please contact us at office@shawtyfashion.com with your order number and photos of the issue.
Where you are entitled to a remedy under Australian Consumer Law, Shawty Fashion will provide the appropriate repair, replacement or refund, depending on the circumstances.
For approved change-of-mind exceptions, if any, all shipping costs are the responsibility of the customer.
Nothing in this policy excludes or limits your rights under Australian Consumer Law.
QUESTIONS?
For questions regarding your order or shipping, contact:
Shawty Fashion ♡
